We are very sorry for the unpleasant shopping experience brought to you. 1) Regarding the delay for shipment, We had explained to you. After we track this shipment and double check with our forwarder agent, the parcel has been arrived in Poland on 22th.of December. But it's Christmas holiday, All of people are in holiday and don't work. The usual shipping time is around 45 work days after sailing. And We received a goods receipt from our forwarder, it shows the receiving date is 11th. of January. 2) For the payment issue, We also explained to you. For order total, It's USD 419. But in EU regulations, when you buy the products online, the buyer should pre-pay the tax on alibaba.com. The extra tax is USD 87.99. This tax duty is paid to Alibaba.com, not to us. We just receive your order payment (USD 419), And we showed you the proof. In the meantime, We teach you how to fix the tax problem, IOSS: IM5280002556 IOSS number can be used for EU orders which Alibaba.com has collected VAT on)